Consumer Guide: Finding and Choosing a Personal Care Agency

In Wisconsin, the state licenses and regulates certain personal care agencies based on:

There's a directory with details about each regulated personal care agency in Wisconsin. View the directory in Excel or as a PDF.

View personal care agency directory (PDF)

Personal care agency directory in Excel (Excel)

What is a personal care agency?

A personal care agency is either:

  • A home health agency.
  • A county department.
  • An independent living center.
  • An American Indian tribe or band.
  • A freestanding personal care agency.

They provide services that must:

  • Be medical in nature. Includes activities that help a person with daily living needs. The goal is to help keep the person living in their community.
  • Come from a doctor's or certified personal care provider's written orders.
  • Be provided by a personal care worker who works for the provider. All workers are supervised by a registered nurse based on a written plan of care.

When looking for the right personal care agency, it's important to find one that you like and trust. We have resources to help you choose an agency that's best for you.

Personal care agency resources

Expand the section that applies to you to view a list of resources. Select a link to learn more.

Last revised February 4, 2025