Personal Care Agencies: Memos and Publications
New online licensure and certification system for health and residential care providers
The Wisconsin Department of Health Services (DHS) Division of Quality Assurance (DQA) launched the DHS DQA Provider Portal, a new online system for licensure/certification, background checks, plan reviews, and other provider applications for certain users. Visit our webpage for more information.
Portal outage
Routine system maintenance is happening on Sunday, January 11th at 9 p.m. for up to 3 hours. The DHS DQA Provider Portal and associated systems will be unavailable during this time. We appreciate your understanding and support.
This page includes helpful resources related to personal care agencies (PCAs). Publications are files or websites with additional information. Division of Quality Assurance (DQA) numbered memos are documents that deal with:
- PCA policies.
- Guidelines for PCAs managed by DQA.
- Information and interpretation of federal and state regulations.
Questions? Email dhswebmaildqa@dhs.wisconsin.gov.
Publications
Select a link to learn more:
- Pharmacy Newscapsule - Newsletter published regularly by DQA.
- Survey Guide: PCA Approval, P-00191 (PDF) - Find information on the survey process for PCAs in the state of Wisconsin.
Memos
Memos from the Wisconsin Department of Health Services (DHS)
View our Memos Library to access a wealth of communications issued by DHS regarding policies and procedures and how they should be put into action.
DQA numbered memos
Select a link to view the memo. You can also view the list of all DQA Memos.
For an official paper copy of any numbered memo, email or write:
- Email dhswebmaildqa@dhs.wisconsin.gov
Mailing address
DQA Administrator's Office201 E. Washington Ave., Room E300Madison, WI 53703