We are committed to protecting the health and safety of our members and participants during the COVID-19 pandemic. To stay informed about the latest program updates, limitations to in-person contacts, general COVID-19 resources, and more:
- Members and participants, please visit COVID-19: Program and ForwardHealth Updates for You and Your Family.
- County agencies, please visit COVID-19: Updates for County Agencies Serving Children with Delays or Disabilities.
- Providers, please visit the COVID-19: ForwardHealth News and Resources Portal page.
Wisconsin’s CLTS Waiver Program supports children with disabilities and their families through supports and services that help children grow and live their best lives in their home and community. Children enrolled in the program and their parent(s) or caregiver(s) work as part of a dedicated team who help them meet the family’s and child’s needs and goals.
New to CLTS or interested in applying? Use the menu at the left of this page to learn about:
- Supports and services covered by the CLTS Waiver Program
- Eligibility requirements
- How to apply for the program
- Costs and expenses
The CLTS Team
Children enrolled in the CLTS Waiver Program and their family work with a team to apply for and receive supports and services. Each member of the team has a unique role in supporting children with disabilities or exceptional needs and their families.
The Wisconsin Department of Health Services (DHS) administers the CLTS Waiver Program at the state level. DHS works with county health and human services departments in all 72 counties to support local programs in meeting families’ needs.
State teams provide information, support, and technical assistance to families, program staff, and community partners related to DHS children's programs. See the Implementation and Technical Assistance Team Assignment Map, P-00996 (PDF), for more information
CLTS is available in every Wisconsin county. County health and human services departments work directly with families. County staff are there to help you apply for the CLTS Waiver Program, answer your questions, and help you get support and services.
The county will connect you with a support and service coordinator (SSC). Each family works one-on-one with an SSC. The SSC is a partner in your journey and will help navigate community and CLTS services with you. They are there to help support you and want you to be successful.
The CLTS Waiver Program funds providers that deliver support and services to children and families. This includes respite care, mentoring, adaptive aids, home modifications, and other services to help families and children meet their outcomes.
You can search for providers by service or location using the provider directory. When you find a provider you are interested in, talk with the SSC about how to receive services from the provider.
Parents, caregivers, and children are the experts on their own lives, and always lead decision-making. Deciding Together is a team approach used to develop and support a child’s outcomes and services included on the individual service plan (ISP). All decisions made about the child’s supports and services should be based on the family's and child’s unique needs, goals, and outcomes identified through the Deciding Together approach.
Team members will use Deciding Together to learn more about the child and family and how to best support them.
The Deciding Together Guide, P-02246, provides step-by-step guidance and promotes the goal of every child living their best life.
Nothing about the family, without the family.
How CLTS Enrollment Works
Families interested in applying for the CLTS Waiver Program can contact their county health and human services department. Once the county knows a family would like to apply, they will schedule a time to meet with the child to see whether they are eligible to enroll.
After a family is enrolled, they will meet with the support and service coordinator to create a service plan using the Deciding Together approach. Families will begin to receive services after deciding which supports and services are needed.
Your Rights and How to Appeal
Families participating in the CLTS Waiver Program have certain rights that help each child receive support and services fairly. DHS is committed to making the CLTS Waiver Program available to all families.
What are my rights and responsibilities?
- You have the right to review the Participant Rights and Responsibilities Notification, F-20985. If at any time you have questions about the content of this document, please reach out to your support and service coordinator.
- You also have the right to appeal or file a grievance related to your supports and services.
How do I file a grievance or appeal?
If you disagree with or don’t understand a decision that was made, there are many ways to find a solution. You can:
- Benefits at a Glance, P-02570: See an overview of available supports and services
- Medicaid Home and Community-Based Services (HCBS) Waiver Manual for the CLTS Waiver Program: Understand the details of the CLTS Waiver Program. If you have questions or want to know more about the contents of this manual, talk with your support and service coordinator.
- CLTS Waiver Renewal Initiative: Keep up on planned improvements to the CLTS Waiver Program for the 2022-2027 waiver cycle.
- CLTS Council: Attend a council meeting or consider applying to be a member to make recommendations on how the CLTS Waiver Program provides services, supports, and other assistance to children with long-term support needs and their families.
- Children and Youth with Special Health Care Needs: Learn about available programs, services, and support systems available for children with disabilities or exceptional needs.
- Disability Rights Wisconsin: Receive legal assistance to understand your rights, access services, and navigate legal issues.
- Family Voices: Learn how to advocate for the child in your care and receive help navigating available services.
- Parent to Parent of Wisconsin: Connect with other parents who have similar experiences to you in caring for children with disabilities or exceptional needs.
- Respite Care Association of Wisconsin: Learn about respite care and find providers in your area.
- Youth in Transition: Learn about transitioning to adult life and continued long-term care.
- Well Badger: Receive help understanding available programs and how to enroll, from general health care coverage, services for children with disabilities, nutrition programs, family planning, financial assistance, and more.
- Wisconsin Board for People with Developmental Disabilities: Learn about your rights and how to get involved in your community.
- Wisconsin Department of Children and Families: Find information about assistance programs, child care, and child protective services.