Electronic Visit Verification (EVV): Alternate EVV

An alternate EVV system is an EVV data collection system that is not provided by the Wisconsin Department of Health Services (DHS). Provider agencies can choose to use either the DHS-provided EVV system or an alternate EVV data collection system.

Provider agencies that choose to use an alternate EVV system must complete the alternate EVV certification process, detailed in the following documents:

The alternate EVV certification process requires provider agencies and their vendors to test the alternate EVV system's interface with the DHS EVV Sandata system.

DHS is not responsible for any costs related to the implementation of, or training for, an alternate EVV data collection system. Provider agencies that choose to use their own system and/or the vendors providing those systems will be responsible for all costs of implementation, including those related to an interface with the Sandata aggregator portal.

Sandata's aggregator portal

Alternate EVV systems will interface with the DHS EVV system through the use of the Sandata aggregator portal. The portal provides a read-only view of the EVV visit data collected by an alternate EVV system. Training on Sandata's aggregator portal will be available through Sandata's learning management system. Provider agencies will obtain access to Sandata's learning management system during the alternate EVV certification process.

Overview of alternate EVV certification process

During the implementation of EVV (2020), provider agencies must contact Sandata at least three months prior to the EVV soft launch date to begin the certification process. Three months allows sufficient time to complete development and testing in order to meet the EVV implementation date. The provider agency is responsible for initiating and completing the certification process. These steps are also summarized in the Checklist: Alternate EVV Certification Process, P-02663a. (PDF)

Step 1: Provider agency retrieves and reviews the Business Requirements for Alternate EVV Systems, P-02663 (PDF), Technical Specifications (PDF), and Alternate Electronic Visit Verification (EVV) Attestation, F-02659 (PDF) documents. Provider agency decides to use the DHS EVV system or an alternate EVV system.

Step 2: If electing to use an alternate EVV system, provider agency contacts Sandata to start the alternate EVV certification process.

Step 3: Provider agency coordinates with the EVV vendor and registers with Sandata to receive testing credentials.

Step 4: Sandata creates a testing account and emails the provider agency a testing checklist and testing credentials.

Step 5: The alternate EVV vendor completes the testing checklist to validate successful interface testing with Sandata.

Step 6: Provider agency administrator registers for and completes Sandata's aggregator portal training.

Step 7: Sandata emails the provider agency a welcome kit containing production credentials for live EVV data interface with Sandata's aggregator.

Step 8: Sandata notifies DHS that the alternate EVV system is certified.

Please email Wisconsin EVV Customer Care with any questions related to EVV. Please email or call Sandata at 855-705-2407 with questions about the alternate EVV process.

Last Revised: April 20, 2021