DHCAA Operations Memos

The Bureau of Working Families (BWF) is now publishing Wisconsin Works (W-2) and Related Programs’ Operations Memos. View and subscribe to receive the Bureau of Working Families Operations Memos.

Access DHCAA Administrator's Memos.

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Official Number Description Issue Date Attachments Obsolete Date
17-24
Amendment to Definitions and Verification of Placement for Children in Foster Care/Subsidized Guardianship/Interim Caretaker Situations and Children Placed with Relatives under a Court Order May 16, 2017
17-23
Web Intelligence (WebI) Reports Utilitzing EBT CSAW Data May 12, 2017
17-22
Enhancements to the Income Maintenance Management Reporting Tool May 10, 2017
17-21
Clarification of Undue Hardship Policy for Long-Term Care Services Covered Under BadgerCare Plus and Wisconsin Medicaid April 28, 2017
17-19
CARES Worker Web Enhancements for the Disaster Supplemental Nutrition Assistance Program April 7, 2017
17-17
New Functionality in CARES Worker Web for the Issuance of FoodShare Benefits April 7, 2017
17-J4
Changes to Email Collection and Electronic Correspondence April 6, 2017
17-20
Updates to Wisconsin Shares Special Needs Inclusion Rate Form April 6, 2017
17-18
FoodShare Priority Service – Changes to ACCESS Application and CWW Priority Service Determination Page April 4, 2017
17-J3
CARES Worker Web Changes to Telephonic Signature March 31, 2017
17-16
New Employment Reporting Form for FoodShare Employment and Training Agencies March 28, 2017
17-15
2017 Wisconsin Shares Copayment Adjustments March 17, 2017
17-14
Transition of Client Referrals to BRITS from the Child Care Fraud Mailbox March 16, 2017
17-J2
Earned Income, Homestead, and Other Tax Credits March 14, 2017
17-13
MyWIChildCare: EBT Authorizations to an Incorrect Provider March 13, 2017
17-12
Procedure for Compromised MyWIChildCare EBT Cards and Confiscation February 27, 2017
17-11
Grace Period to Renew a YoungStar or Wisconsin Shares Contract February 16, 2017
17-08
Wisconsin Shares Policy Chapters 3 and 4 Revision February 3, 2017
17-10
Wisconsin Shares Authorization Policy Revisions - Chapter 2 February 2, 2017
17-09
2017 Federal Poverty Level Changes for the Wisconsin Shares Child Care Subsidy Program February 1, 2017
17-07
Provider Overpayment Repayment Process Revision January 31, 2017
17-05
2017 Federal Poverty Level Changes for ForwardHealth Programs January 31, 2017
17-06
Policy Clarifications on Exemptions from the General FoodShare Work Registration Requirements and the Able-Bodied Adults Without Dependents Work Requirement January 30, 2017
17-04
Child Care Enhancement When Running With Dates after Adverse Action to Confirm Child Care Closures (for Specific Reasons) for the Next Consecutive Month-Amended 1/23/17 January 20, 2017
17-03
Operations Memo 17-03 has been deleted. Operations Memo 17-03 was issued prematurely and will be reissued when enabling administrative rules are in place. January 13, 2017
17-02
CARES Worker Web System Error Enhancements January 11, 2017
17-J1
New Health Care Administrative Renewal Process-Amended 3/30/2017 January 5, 2017
17-01
Correspondence and CARES Worker Web Changes January 4, 2017
16-39
Annual Updates to Income Thresholds for Determining Whether Child or Tax Dependent is Expected to be Required to File Taxes December 28, 2016
16-38
Including an 18-year-old Dependent in the Child Care Assistance Group December 16, 2016
16-37
New Points-of-Contact for License-Exempt and Out-of-State Providers Wishing to Receive Wisconsin Shares Payments November 29, 2016
16-36
2017 Cost of Living Adjustment (COLA) November 18, 2016
16-35
Processing Gap Filling Referrals from the Marketplace October 27, 2016
16-34
Child Care and Development Fund Monitoring Requirements October 26, 2016
16-J7
Implementation of the Benefit Recovery Investigation Tracking System October 21, 2016
16-33
Wisconsin Shares Policy Chapter 1 Revision October 19, 2016
16-32
Changes to the Child Care Help Desk October 4, 2016
16-30
Child Support Cooperation Review Process for WREA Consortium Child Care Workers during Phase 1 Implementation of MyWIChildCare September 23, 2016
16-31
New Copayment Schedule for MyWIChildCare Implementation September 22, 2016
16-29
Process and System Changes Related to the FoodShare Work Registration Requirements September 9, 2016
16-28
Updates to 1095-B Tax Form Administration September 9, 2016
16-27
CARES to Transmit Eligibility Information to InterChange in Real Time for Real-Time Eligibility Determinations September 8, 2016
16-26
New Software for Accessing Documents in the Electronic Case File-Amended 1/25/2017 September 7, 2016
16-25
Federal Fiscal Year 2017 FoodShare Mass Change September 1, 2016
16-J6
Enhanced Renewal and Review Functionality in CARES Worker Web; New Automated Process for Sending Pre-Printed Renewal Forms August 26, 2016
16-J5
Enhancements to Real-Time Eligibility and Automated Case Processing Functions in CARES Worker Web and ACCESS August 24, 2016
16-24
Enhancements to ACCESS for Partners and Providers and to CARES August 23, 2016
16-23
FoodShare Employment and Training (FSET) Program as an Approved Activity for Wisconsin Shares Eligibility August 5, 2016
16-J4
Transitional Jobs Implementation August 2, 2016
16-22
Changes to Administrative Code DCF 202 and Creation of DCF 12-Amended 11/3/2016 July 29, 2016

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Last Revised: January 18, 2017