Mental Health Treatment Programs: Provider Resources
New online licensure and certification system for health and residential care providers
The Wisconsin Department of Health Services (DHS) Division of Quality Assurance (DQA) launched the DHS DQA Provider Portal, a new online system for licensure/certification, background checks, plan reviews, and other provider applications for certain users. Visit our webpage for more information.
Scam targeting U.S. Bank customers
DHS is aware of an organized impersonation scam that targets U.S. Bank customers. Impersonators are contacting customers by phone, posing as representatives from the U.S. Bank Fraud Department. They may claim issues with recently initiated wire transfers. The DHS DQA Provider Portal uses U.S. Bank for the payment of fees. Please be aware of this impersonation scam if you are paying fees through the DHS DQA Provider Portal.
Are you a provider for a mental health treatment program? If yes, this page has helpful resources to support you. Learn more:
Resources
Wisconsin resources
- Behavioral Health Certification for Mental Health and Substance Abuse Services, P-63174 (PDF) - Learn how the Division of Quality Assurance (DQA) surveys Wisconsin agencies that are certified to provide treatment for substance use or mental health.
- Behavioral Health Waivers and Variances - Learn the process for requesting a waiver or variance of Wisconsin administrative code.
- Do-Not-Resuscitate Information - Learn more about do-not-resuscitate orders and what they mean for health care professionals.
- Consumer Guide: Finding and Choosing Mental Health Care Treatment Programs - Learn more about mental health care treatment programs. This webpage also has links to the community mental health services provider directory in PDF and Excel format.
- e-SOD/e-POC Process - Learn more about the electronic process for statements of deficiencies and plans of correction.
- Mental Health Treatment Programs Certification - Find links to certification instructions.
- Wisconsin Alzheimer’s Institute - Learn how this group identifies and provides strategies to reduce dementia risk and offer access to effective care.
- Wisconsin Medicaid Information - The ForwardHealth portal will direct you to provider-specific Medicaid information. Learn more about Medicaid in Wisconsin.
- Wisconsin Tuberculosis Program - Learn more about tuberculosis in Wisconsin and how the state program identifies, treats, and stops the spread.
Federal resources
- Emergency Preparedness and Response - Find preparedness resources for health care facilities from the CDC (Centers for Disease Control and Prevention).
- Federal Resources - Find information about CMS (Centers for Medicare & Medicaid Services), civil rights, the U.S. Department of Labor, and more.
- Wage and Hour Division Topical Fact Sheet Index - Find Fair Labor Standards Act information by topic from the U.S. Department of Labor. Topics include health care, nursing care facilities, nurses, home health care, overtime, and more.
Requirements
State reporting requirements
- Report Abuse, Neglect, or Misappropriation - Learn about reporting and timing requirements for any claims of abuse or neglect, or misappropriation of client property. This includes DQA-regulated providers and non-regulated providers.
- Reporting a Client, Patient, or Resident Death - Learn about reporting requirements for programs or facilities when there is a death.
Additional information
Seasonal information
- Cold Weather Safety - Learn more from the National Weather Service about staying safe in extreme, cold temperatures.
- Influenza Immunization Resources for Health Care Providers - Find information including patient education, how to prepare your office for flu season, and other resources to improve flu vaccination rates.
- Preventing Heat-Related Illness and Severe Weather Awareness - Use and share information about preventing heat-related illness and planning for power outages and severe weather.
- Safety in Health Care - Find resources from DQA about creating a culture of safety. This includes ways to increase staff knowledge of critical safety practices.
- Winter Safety Measures for Health Care Providers - Learn more about different topics, such as hypothermia, and indoor and outdoor safety.