Skip to main content

Facilities Serving People with Developmental Disabilities: Memos and Publications

Scam targeting U.S. Bank customers

DHS is aware of an organized impersonation scam that targets U.S. Bank customers. Impersonators are contacting customers by phone, posing as representatives from the U.S. Bank Fraud Department. They may claim issues with recently initiated wire transfers. The DHS DQA Provider Portal uses U.S. Bank for the payment of fees. Please be aware of this impersonation scam if you are paying fees through the DHS DQA Provider Portal.

This page includes helpful resources related to facilities serving people with developmental disabilities (FDDs). Publications are files or websites with additional information. Division of Quality Assurance (DQA) numbered memos are documents that deal with:

  • Policies for FDDs.
  • Guidelines for FDDs managed by DQA.
  • Information and interpretation of federal and state regulations.

Questions? Email dhswebmaildqa@dhs.wisconsin.gov.

Publications

Select a link to learn more.

Memos

Memos from the Wisconsin Department of Health Services (DHS)

View our Memos Library to access a wealth of communications issued by DHS regarding policies and procedures and how they should be put into action.

DQA numbered memos

Select a link to view the memo. You can also view the list of all DQA Memos.

For an official paper copy of any numbered memo, email or write:

Memo Number Description Issue Date Attachments Obsolete date
25-001
Background Check Renewals for Entity Operators & Non-Client Residents
23-002
Fire Watch, Fire Plan, and Fire Reporting Update
21-002
Notice and Requirements for Submitting Four-Year Renewal of Licensee Background Check Information

Glossary

 
Last revised August 15, 2025