Home Health Agencies
Home health agencies (HHAs) are organizations that provide skilled nursing and other therapeutic services. HHAs provide these services in patients’ homes.
Skilled care includes services such as:
- Wound care for open, infected, or complex wounds.
- Urinary catheterization.
- Teaching safe use of assistive devices.
- Transfer techniques.
- Gait training.
- Medication management.
HHAs are different than services provided by Personal Care Agencies (PCAs), which include:
- Help with activities of daily living.
- Housekeeping tasks.
- Accompanying clients to medical appointments.
Contact us
For questions regarding home health agencies, contact the Division of Quality Assurance (DQA), Licensing, Certification, and CLIA Section:
- Email dhsdqalccs@dhs.wisconsin.gov.
- Call 608-266-8481.
Additional contacts
Compliance history
Nurse consultant
Kelly Nelson, 920-428-0096
OASIS education coordinator (coding and interpretation)
Heather Newton, 920-360-6102
OASIS automation coordinator (technical support)
Emily Virnig, 608-266-1718
Pharmacy consultant
Douglas Englebert, 608-266-5388
State licensure and Medicare/Medicaid certification
Thomas Rylander, 608-266-7297
Survey inspection process
Kelly Terrab, 608-266-0269
Sara Schmidt, 608-261-6752
Fire reporting
All fires in a licensed facility in Wisconsin must be reported to the Wisconsin Department of Health Services (DHS) within 72 hours. To report a fire, complete and submit the Health Care Facility Fire Report, F-62500.
For questions regarding fire reporting, contact DQA Fire Authority:
- Email dhsdqaplanreview@dhs.wisconsin.gov.
- Call 608-266-8016.
Additional information is provided in DQA numbered memo 23-002 (PDF).