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EMS: Information for Service Directors

EMS Section Informational Meeting

The next Wisconsin EMS Section Informational Meeting is scheduled for January 23, 2024, 3–5 p.m.

EMS Section informational Meeting notice and agenda

Recordings of our monthly EMS Town Hall Listening Sessions


This page contains resources for EMS Service Directors. For additional information or clarification, please contact your regional coordinator.

Please take time to check your EMS Station's roster in E-Licensing and ensure all members listed are still with your service, removing any that are no longer on your service

Service director duties

Per Wis. Admin Code § DHS 110.48: An emergency medical service provider shall have a service director who shall:

  • Serve as the primary contact between the emergency medical service provider and the department.
  • Assure that all elements of the operational plan are kept current.
  • Assure that EMS personnel are properly licensed and credentialed. It is recommended that you check all staff licenses to insure they are valid and you keep a copy on file
  • Provide day-to-day supervision of the ambulance service provider's operations.

Funding Assistance Program

Funding Assistance Program (FAP)

Operational plan

Personnel management



Last revised January 17, 2024