EMS: Information for Service Directors


This page is a resource for EMS Service Directors seeking. For additional information or clarification, please contact your regional coordinator.

Per Wis. Admin Code § DHS 110.48: An emergency medical service provider shall have a service director who shall:

  • Serve as the primary contact between the emergency medical service provider and the department.
  • Assure that all elements of the operational plan are kept current.
  • Assure that EMS personnel are properly licensed and credentialed.
  • Provide day-to-day supervision of the ambulance service provider's operations.

Funding Assistance Program

Funding Assistance Program (FAP)

Operational plan

Personnel management


Last Revised: August 1, 2022