Residential Care Apartment Complexes
Residential care apartment complexes (RCACs) are independent apartment units that provide services including:
- Room and board.
- Up to 28 hours per week of supportive care.
- Personal care.
- Nursing services.
Contact us
For questions regarding RCACs, contact the Division of Quality Assurance (DQA):
- Email dhswebmaildqa@dhs.wisconsin.gov
- Call 608-266-8481
For questions about regulations, complaints, and compliance history of RCACs, you also can contact the DQA Bureau of Assisted Living Regional Offices.
Assisted Living Forum
The Assisted Living Forum brings together assisted living professionals in Wisconsin to discuss important issues and trends.
Assisted Living Survey Guide
DQA surveys assisted living facilities to review compliance with administrative codes, standards, and state statutes that apply to that facility. DQA also responds to complaints it receives against providers.
Opening a Residential Care Apartment Complex
Please review the application process if you are interested in opening a residential care apartment complex.
Child Care Program in a Long-Term Care Residential Facility
The Department of Children and Families (DCF) and the Department of Health Services (DHS) have developed information to help providers start an on-site child care program to attract new workers and keep current staff.
Fire reporting
All fires in a licensed facility in Wisconsin must be reported to the Wisconsin Department of Health Services (DHS) within 72 hours. To report a fire, complete and submit the Health Care Facility Fire Report, F-62500.
For questions regarding fire reporting, contact DQA Fire Authority:
- Email dhsdqaplanreview@dhs.wisconsin.gov
- Call 608-266-8016
Additional information is provided in DQA numbered memo 23-002 (PDF).