The Division of Quality Assurance (DQA), Bureau of Assisted Living (BAL) contacts are listed below.
Complete List of Bureau of Assisted Living Staff (PDF) includes health services specialists and nurse consultants.
Central Office
Division of Quality Assurance
Attn: Bureau of Assisted Living
PO Box 2969
Madison, WI 53701-2969
Email: DHSDQABALCentral@dhs.wisconsin.gov
Fax: 608-226-5494
Statewide Assisted Living Applications
Division of Quality Assurance
Attn: Licensing Associates
PO Box 7940
Madison, WI 53707-7940
Email: DHSDQABALLicensing@dhs.wisconsin.gov
Phone: 608-266-8482
Northeastern Regional Office
200 North Jefferson Street, Suite 501
Green Bay, WI 54301
Office: 920-448-5252
Email: DHSDQABALNERO@dhs.wisconsin.gov
Fax: 608-224-5704
Vicky Wittman, Director
Phone: 920-448-4800
Counties Covered: Adams, Brown, Calumet, Door, Fond du Lac, Green Lake, Kewaunee, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Ozaukee, Portage, Shawano, Sheboygan, Washington, Waushara, Waupaca, Winnebago, Wood
Southeastern Regional Office
819 N. 6th St., Room 609B
Milwaukee, WI 53203-1606
Office: 414-227-2005
Email: DHSDQABALSERO@dhs.wisconsin.gov
Fax: 414-227-3903
Mary Beth Hoffman, Director
Phone: 414-227-4565
Counties Covered: Kenosha, Milwaukee, Racine
Southern Regional Office
PO Box 7940
Madison, WI 53707-7940
Office: 608-264-9888
Email: DHSDQABALSRO@dhs.wisconsin.gov
Fax: 608-264-9889
Hillary Holman, Director
Phone: 608-266-8339
Counties Covered: Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Jefferson, Lafayette, Richland, Rock, Sauk, Walworth, Waukesha
Western Regional Office
610 Gibson St., Suite 1
Eau Claire, WI 54701-3687
Office: 715-836-4790
Email: DHSDQABALWRO@dhs.wisconsin.gov
Fax: 608-224-5705
Bill Gardner, Director
Phone: 715-836-4029
Counties Covered: Ashland, Barron, Bayfield, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Florence, Forest, Iron, Jackson, Juneau, Langlade, La Crosse, Lincoln, Marathon, Monroe, Oneida, Pepin, Pierce, Polk, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Vernon, Vilas, Washburn
Director, Bureau of Assisted Living: Alfred Johnson, 608-266-8598
Deputy Director, Bureau of Assisted Living: Kathy Lyons, 608-266-0371
Administrator, Division of Quality Assurance - Madison: Otis Woods, 608-267-7185
If you do not know what county a community is in, please see Wisconsin Cities, Villages, Townships and Unincorporated Places (PDF)
PLEASE NOTE: This map's boundaries do not coincide with those for the DHS regions.
