Division of Quality Assurance: Bureau of Assisted Living Regional Offices and Behavioral Health Certification Section
The Division of Quality Assurance (DQA), Bureau of Assisted Living (BAL) and Behavioral Health Certification Section (BHCS) contacts are listed below.
Complete List of Bureau of Assisted Living Staff (PDF) includes health services specialists and nurse consultants.
Counties Covered: Adams, Brown, Calumet, Door, Fond du Lac, Green Lake, Kewaunee, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Ozaukee, Portage, Shawano, Sheboygan, Washington, Waushara, Waupaca, Winnebago, Wood
Counties Covered: Kenosha, Milwaukee, Racine
Counties Covered: Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Jefferson, Lafayette, Richland, Rock, Sauk, Walworth, Waukesha
Counties Covered: Ashland, Barron, Bayfield, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Florence, Forest, Iron, Jackson, Juneau, Langlade, La Crosse, Lincoln, Marathon, Monroe, Oneida, Pepin, Pierce, Polk, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, Vernon, Vilas, Washburn
The BHCS team covers the entire state and uses a different state map with surveyor assignments. Please see the Behavioral Health Certification Section Staff webpage to find BHCS surveyors and their assigned counties.
Director, Bureau of Assisted Living: Kenneth Brotheridge, 608-266-8598
Deputy Director, Bureau of Assisted Living: Kathy Lyons, 608-266-0371
Administrator, Division of Quality Assurance - Madison: Otis Woods, 608-266-8847
If you do not know what county a community is in, please see Wisconsin Cities, Villages, Townships and Unincorporated Places (PDF)
PLEASE NOTE: This map's boundaries do not coincide with those for the DHS regions.