Division of Quality Assurance: Bureau of Nursing Home Resident Care Regional Offices

map

The Division of Quality Assurance (DQA), Bureau of Nursing Home Resident Care (BNHRC) regional offices and contacts are listed below.

Acronyms:
RFOD – Regional Field Operations Director
RFOS – Regional Field Operations Supervisor
QAPS – Quality Assurance Program Specialist
OPA – Operations Program Associate

Northeastern Regional Office
200 North Jefferson Street, Suite 501
Green Bay, WI 54301
Office: 920-448-5255
Fax: 920-448-5253
Regional Office email:

RFOD: Daniel Perron, 920-448-5240, cell: 920-362-0369
RFOS: Mary Van Rossum, 920-448-5241, cell: 920-360-1473
QAPS: Laura Johnson, 920-448-5256

Counties Covered: Brown, Calumet, Door, Florence, Fond du Lac, Forest, Green Lake, Kewaunee, Langlade, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Shawano, Sheboygan, Waupaca, Waushara, Winnebago


Southeastern Regional Office
819 N. 6th St., Room 609B
Milwaukee, WI 53203-1606
Office: 414-227-5000
Fax: 414-227-4139
Regional Office email: DHSDQABNHRCSERO@dhs.wisconsin.gov

Interim RFOD: Kristen Isham, 414-227-4914, cell: 414-750-2634
RFOS: Sue Farmer, 414-227-4908, cell: 414-507-3620
QAPS: Damon Scott, 414-227-4047

Counties Covered: Jefferson, Kenosha, Milwaukee, Ozaukee, Racine, Walworth, Washington, Waukesha


Southern Regional Office
3319 West Beltline Highway, 4th Floor East
Madison, WI 53713
Office: 608-266-7474
Fax: 608-266-8975
Regional Office email: DHSDQABNHRCSRO@dhs.wisconsin.gov

RFOD: Juli Brandt, 608-266-9422, cell: 608-220-5278
RFOS: Luanne Leverentz, 608-266-8886, cell: 608-403-1933
QAPS: Ashley Swatzell, 608-261-8875

Counties Covered: Adams, Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Jackson, Juneau, La Crosse, Lafayette, Monroe, Richland, Rock, Sauk, Vernon


Northwestern Regional Office
610 Gibson St., Suite 1
Eau Claire, WI 54701-3687
Office: 715-836-4752
Fax: 715-836-2535
Regional Office email: DHSDQABNHRCWRO@dhs.wisconsin.gov

RFOD: Tammy Modl, 715-836-3030, cell: 715-271-3703
RFOS: Janell Hoyt, 715-215-2674
QAPS: Sonja Murray, 715-365-2814

Counties Covered: Ashland, Barron, Bayfield, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Iron, Lincoln, Marathon, Oneida, Pepin, Pierce, Polk, Portage, Price, Rusk, St. Croix, Sawyer, Taylor, Trempealeau, Vilas, Washburn, Wood


Life Safety Code Questions:

Deputy Director, Bureau of Nursing Home Resident Care - Madison
Jessica Radtke, Deputy Director, 608-267-0351, cell: 715-360-5901

Director, Bureau of Nursing Home Resident Care - Madison:
Ann Angell, 608-266-0310, cell: 608-219-9237

Administrator, Division of Quality Assurance - Madison:
Otis Woods, 608-267-7185
Last Revised: April 21, 2021