Immunization Conversation Kit for Managed Care Organizations

The Immunization Conversation Kit is intended for use by managed care organization (MCO) staff for adult immunization outreach and education with MCO members and their families or legal representatives. Resources for clinical and nonclinical MCO staff, MCO network providers, and community-based clinical providers are identified.

Due to the extensive number of immunization resources available, this webpage features resources reviewed and selected by consensus of the Division of Medicaid Services (DMS) Influenza Quality Improvement Collaborative. This collaborative consists of representatives from each MCO, DMS, and the Wisconsin Immunization Registry (WIR).

 HealthMap Vaccine Finder: Search for locations that offer immunizations.

Select a category below to view the resources listed under each area.

Influenza Resources for...

Members, Families, and Legal Representatives

  1. Protect Yourself from Influenza... Get Vaccinated!
    Provides an overview of the importance of getting a flu immunization (basic comprehension level)
  1. Protect the Circle of Life.
    Provides an overview of the importance of getting a flu immunization unique to the American Indian culture (basic comprehension level)
  1. The Flu and You (Spanish) (PDF)
    Provides an overview of what to know about the flu and flu prevention. (high school comprehension level)

Clinical and Nonclinical MCO Staff

Clinical MCO Staff
Treating Influenza: Information for People at High Risk for Flu Complications (PDF)
This tool addresses flu immunizations and treatment considerations for individuals who may be predisposed to complications from the flu due to existing chronic conditions.

Clinical and Nonclinical MCO Staff

  1. Roll Up Your Sleeve and Prevent the Flu! (PDF)
    Use this handout when discussing influenza immunization with members. Review the instructions for members as provided on the handout. Return of a completed handout by members to their MCO is intended to enhance the capacity for accurate influenza immunization documentation in members’ health records.
  2. Influenza-Related Questions & Answers by Topic (PDF)
    Use this Centers for Disease Control and Prevention tool for timely guidance about influenza immunization.
  3. Influenza: Questions and Answers (PDF)
    Use this Immunization Action Coalition tool as an additional resource for answering individual or staff questions about influenza immunization.
  4. Make a Strong Flu Vaccine Recommendation
    This tool provides specific tips for making a strong recommendation to get a flu vaccine. A strong recommendation from a healthcare provider is one of the most important interventions to support an individual's acceptance of the flu vaccine.
  5. Minority Groups and Vaccinations (PDF)
    A helpful guide for considering cultural, communication, and religious implications of immunizations for minority groups.
  6. American Indian Resources
    ​This influenza webpage from the Centers for Disease Control and Prevention offers multiple no-cost resources for education and outreach to MCO members of American Indian heritage.
  7. Spanish Language Resources
    This influenza webpage from the Centers for Disease Control and Prevention offers multiple no-cost resources for education and outreach to MCO members of Hispanic and Latino heritage.

Providers

All Provider Types

Influenza-Related Questions & Answers by Topic (PDF)
Use this Centers for Disease Control and Prevention tool for timely guidance about influenza immunization.

Influenza: Questions and Answers (PDF)
Use this Immunization Action Coalition tool as an additional resource for answering individual or staff questions about influenza immunization.

For Community-Based Clinical Providers

  1. Make a Strong Flu Vaccine Recommendation
    This tool provides specific tips for making a strong recommendation to get a flu vaccine. A strong recommendation from a healthcare provider is one of the most important interventions to support an individual's acceptance of the flu vaccine.
  2. Provider Benefits of the Wisconsin Immunization Registry, P-02011 (PDF)
    This document describes the Wisconsin Immunization Registry and the types of reports and other forms of assistance it can offer to providers around immunizations.

For MCO Contracted Providers

  1. No More Excuses: You Need a Flu Vaccine.
    Provides an overview of the importance of getting a flu immunization (high school comprehension level)
  1. Treating Influenza: Information for People at High Risk for Flu Complications (PDF)
    This tool addresses flu immunizations and treatment considerations for individuals who may be predisposed to complications from the flu due to existing chronic conditions.
  2. Minority Groups and Vaccinations (PDF)
    A helpful guide for considering cultural, communication, and religious implications of immunizations for minority groups.
  3. American Indian Resources
    This influenza webpage from the Centers for Disease Control and Prevention offers multiple no-cost resources for education and outreach to MCO members of American Indian heritage.
  4. Spanish Language Resources
    This influenza webpage from the Centers for Disease Control and Prevention offers multiple no-cost resources for education and outreach to MCO members of Hispanic and Latino heritage.
Last Revised: September 4, 2020