FoodShare: Interviews
Opt-in to get helpful text and email messages
Between June 22 and July 13, the Wisconsin Department of Health Services (DHS) sent Medicaid and FoodShare members text and email messages asking them to confirm they still wanted to get texts and emails.
If you did not respond, you have been opted out of most DHS texts and emails. If you respond to an old text, you will receive the message “the keyword you specified was not recognized.” You can still opt-in to get texts and emails by logging in to ACCESS (ACCESS in Spanish) and selecting Update Contact Info.
You must complete an interview when you apply for FoodShare. When you are renewing FoodShare, you may need to complete an interview to keep getting benefits.
You can call or wait for your agency to call you to set up your interview. The interview will be done by phone or you can also ask to meet in person at your agency.
Confirming your information
When you go to your interview, we suggest bringing documents that prove your answers.
- To verify who you are, we'd suggest bringing a driver's license or a passport.
- To verify your income, we'd suggest bringing a paycheck stub or your most recent year's taxes if you are self-employed.
- To verify medical costs and expenses, we'd suggest bringing something like a medical bill or a copy of your health insurance policy.
- To verify shelter or utility expenses, we'd suggest bringing a lease, a mortgage payment, or a utility bill.
Find more examples of documents that can be used to confirm your information using Examples of Proof, P-02116 (PDF). The Wisconsin FoodShare Application, F-16019B also has more information about completing an interview and a list of example documents.
Complete your interview on time
When you are renewing FoodShare, if you don't complete an interview (if it is required) by the end of the month when your renewal is due, you won’t get a full month of benefits.
For example, if you submit your renewal on time, but you complete your interview after your renewal month, your benefits will be reduced.
Related topics
- Visit the FoodShare homepage or see the ForwardHealth Enrollment and Benefits Handbook, P-00079 to learn about FoodShare Wisconsin.
- Learn more about renewing FoodShare. Many FoodShare members must renew their benefits every year.
- Get the USDA nondiscrimination statement on the Your Rights webpage, along with other nondiscrimination information.